COVID-19 PROTOCOL 

 

We have resumed all non-urgent surgeries, procedures and appointments; however, to help minimize the exposure and spread of COVID-19 to our staff and clients, our clinic doors will remain locked.  We acknowledge that each of our pet parents is such an important part of their pets health care team and would like to encourage you to stay involved and connected via video appointments and our texting application Anipanion.     

 

Please STAY IN YOUR CAR and call the office at 701-483-3181 to let us know you are at the clinic.

   

APPOINTMENTS

We will check you in for your appointment over the phone and one of our staff will meet you in your car to bring your pet in for their appointment.


Please, REMOVE all collar, harnesses and leashes.  Our slip leashes are much easier to disinfect and once placed on your pet will allow for them to be safely guided to and from the clinic.  Click Here to watch a demonstration. 

For cats, IF they are able to be picked up and carried, please remove them from their kennel.  A technician will place a slip leash on them to allow for them to be safely carried to and from the clinic.   Click Here to watch a demonstration.  


After their appointment a veterinarian will call you on the phone to discuss the appointment, offer a treatment plan and answer any questions.  Credit card payment will be taken over the phone and your pet will be brought back out to your car.  

 

MEDICATIONS/FOOD

Please call the clinic at 701-483-3181 to order medications and food.  Please allow 24 hours for prescriptions to be available.  You will be notified when they are available and credit card payment will be taken over the phone.

 

Thank you for your patience during the difficult time.  The care of our patients and the safety of our staff and clients continue to be our priority.